Developer Dialer Course Yearly

Developer Dialer Course

The Developer Dialer Course is a specialized technical training program designed for developers and IT professionals who want to build, customize, and integrate dialer and call-center systems. This course focuses on the backend and system-level development of dialer technologies used in modern contact centers.

Participants will gain hands-on experience with VoIP, SIP protocols, dialer logic, CRM integrations, APIs, and telecom infrastructure, enabling them to design scalable and high-performance calling solutions.

What You Will Learn

• Dialer architecture and workflow (Predictive, Auto, Progressive, Preview)

• VoIP & SIP fundamentals for dialer systems

• Dialer backend development and call routing logic

• CRM & third-party API integrations

• Call recording, monitoring, and analytics implementation

• Security, scalability, and performance optimization

• Real-time reporting and dashboard development

• Deployment and maintenance of dialer platforms

Who This Course Is For

• Software Developers

• Telecom Engineers

• VoIP Engineers

• Call Center Solution Architects

• IT Professionals entering telecom development

Course Outcomes

• Build and customize professional dialer systems

• Integrate dialers with CRM and business tools

• Understand telecom protocols and call handling

• Develop enterprise-ready contact center solutions

Career Opportunities

• Dialer Developer

• VoIP Engineer

• Telecom Software Engineer

• Contact Center Technology Specialist