Call us now: 704164-9394
Unified Telecom Solutions for corporates and enterprises to improve CX.
Our omnichannel communication products are right-fit for the organizations looking for increasing Efficiency, Customer Delight & Profitability.
Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions for different industries like Healthcare, Automotive, Hospitality and Finance, BPOs, Collection, Real estate, eCommerce, Smart cities, Government, and More.
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PRODUCTS & SERVICES
What we do
Enterprise grade telecommunication products and solutions are built to support the growth of the
fastest growing businesses.
DialCon: Award Winning Call
Center Solution
DialCon is accredited with renowned awards as one of the world-
class call center solutions for its revolutionary performance that
surpasses customer expectations.
Interact with customer across all channels
Email, Voice, Social Media, Chat…
Workflow automation
Automate business workflow to ensure flawless performance
360-degree customer interaction view
Gain access to all customer interactions for personalized conversation
Complete integration support
Inbuild integrations with multiple CRM and third-party applications
AI-powered voice analysis
Automate call monitoring to ensure superior quality services
AI-powered voice analysis
Automate call monitoring to ensure superior quality services
Manage all types of business calls
Run survey, collection, customer care, and sales calls without any need to toggle among platforms
Innovative Products & Solutions We Offer
Enterprise grade telecommunication products and solutions are built to support the growth of the fastest growing businesses.
Help Desk Ticketing
5 Useful Tips to Improve Customer Experience
Smart City Solution
5 Useful Tips to Improve Customer Experience
Contact Center Solution
5 Useful Tips to Improve Customer Experience
Learn how DialCon products can help you to improve customer experience
Get in touch with one of our experts!
WORK
Why Join Our
Channel Partner Program?
See how elision products have helped our clients meeting their business goal and implement better communication channels designed for their organizations.
Government
GMDA Smart City
Healthcare
CIMS Improved Efficiency in Handling Emergencies & COVID Patients up to 95.89%
Automotive
CarDekho Improved Car Lead Management up to 72.89%
Industries We Are Powering
Banking & Finance
Collection Agencies
Automotive
E-Commerece
Healthcare
Smart City Solutions
BPO
Government
More than 8 industries are empowered with our fit-to-purpose omnichannel communication products. Learn how our products are utilized and delivering their KPIs.
Mr. Rakesh Kumar
"DailCon empowered GMDA for a superior citizen experience and more. We highly recommend DialCon to any organization seeking top-notch contact center solutions and a trusted partner in their digital transformation journey..."
Mr. Nabarun Dutta
"Elision offers technology which supports latest requirement of market, their team is super supportive & proactive..."
Mr. Parth Manu
With DialShree, you will experience reduced call waiting time, seamless CRM integration, effective call resolutions, enhanced gamer satisfaction rate, and elevated security and encryption throughout the process.
Mr. Gaurav Chaudhary
Elision helped us make our operations smoother and quicker with their platform's cutting-edge solution and call supervising features.
Mr. Dhaval Rao
"It’s been pleasure working with you on relatively new technology for us, the Call Management ..."
Mr. Muzaffar U Zaman
Elision has been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.
Mr. Herat Gandhi
“DialShree has been a crucial element that has helped in fulfilling our company’s vision of providing customer-centric support...”
Mr. Ashish Patni
"In our business it is important to have good communications, we were looking for a more modern and cost effective ..."
Mr. Sean Gruwell
“As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients ..."
Mr. Kishore Gojiya
It has provided all features we were looking for to improve our customer services. Our customers are extremely happy with our services after the implementation of DialShree.All patients get an easier and more professional way to reach out to our customer care team to get resolutions related to any queries they may have. The emergency alert system is exceptional in handling emergency cases. All in all, we have received an ideal communication and collaboration solution for our hospital.
ABOUT ELISION
Connecting Businesses with 360-degree Communication Solutions
Nowadays, businesses need to stay connected with their customers, partners, vendors, and teams. Our company enables businesses to meet this mandatory need of staying connected with people via their preferred communication channels. We are renowned for adding innovative and technology-powered features to simplify and automate workflow, communication, and customer lifecycle with simple-to-use telephony solutions. We empower our team members, so they receive the much needed work culture that enables us to live up to our motto, “We Deliver What We Commit”.
Recommended Reading
Insights
Explore insights to discover what’s trending and hot. Find case studies, datasheets, white papers, eBooks, and more.
GOVERNMENT
We Have Launched Communication Tools
for Government
Industry
Collection Agency Tools & Tips
How Auto Dialing Features Can Empower Collection Agencies?
Grievance Management
Smart Grievance Management Solution: Everything You Need to Know
CONTACT US
Our experts can
resolve your
customer
engagement issues
Book a free consultation with our expert and see why more than 25000 users across 50 countries trust DialCon for their communication needs.
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